About Usthe Mac Support Store

• About Us The Mac Support Store Hours
• About Us The Mac Support Store Locations
• About Us The Mac Support Store Near Me
• About Us The Mac Support Store Locator

Download apps and games. Browse, purchase, and download apps for your iPhone, iPad, iPod touch, Mac, Apple Watch, or Apple TV in the App Store. On the Get Support page, you'll see a list of all your Apple devices and services. Note: You can only make an in-person appointment for hardware support. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store. Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. MacOS Support Essentials 10.15 is a three-day course that teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience. The App Store makes it simple for users to discover, purchase, and download apps for Mac, iPhone, iPad, Apple Watch, and Apple TV. If you are ready to distribute apps, the Apple Developer Program provides everything you need to build and distribute apps on the App Store.

The Mac Shop Inc. was established in 2010 to create a convenient, knowledgeable service and support option for Mac users in the Greater Wilmington area. As Mac users ourselves we understand how difficult it can be to find a reliable service and support provider and that is why we are now offering our services to you.

Our 15+ years of Apple experience means that we have had the pleasure of working with just about every Apple device whether retired or still currently on the market today. Our years of working with the ever evolving Apple product lines will allow us to guide you in making any decisions you may be facing concerning upgrading existing hardware or software, expanded your current technological components, or choosing new equipment that is right for your needs.

If you want to connect with other Mac users or share any recent Apple news join our Facebook page by clicking on the link below.

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE(800–692–7753).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753.

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE(800–692–7753)

Mexico

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE(001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Contact Apple Support

Need service or support? Start your request online and we'll find you a solution.

More Ways to Get Help:

• U.S. technical support: (800) APL–CARE(800–275–2273)
• Beats support:
  (800) 442–4000 (U.S.) or see all worldwide support telephone numbers

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Frequently Requested Info

Apple ID Support

• About Us The Mac Support Store Hours
• About Us The Mac Support Store Locations
• About Us The Mac Support Store Near Me
• About Us The Mac Support Store Locator

Download apps and games. Browse, purchase, and download apps for your iPhone, iPad, iPod touch, Mac, Apple Watch, or Apple TV in the App Store. On the Get Support page, you'll see a list of all your Apple devices and services. Note: You can only make an in-person appointment for hardware support. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store. Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. MacOS Support Essentials 10.15 is a three-day course that teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience. The App Store makes it simple for users to discover, purchase, and download apps for Mac, iPhone, iPad, Apple Watch, and Apple TV. If you are ready to distribute apps, the Apple Developer Program provides everything you need to build and distribute apps on the App Store.

The Mac Shop Inc. was established in 2010 to create a convenient, knowledgeable service and support option for Mac users in the Greater Wilmington area. As Mac users ourselves we understand how difficult it can be to find a reliable service and support provider and that is why we are now offering our services to you.

Our 15+ years of Apple experience means that we have had the pleasure of working with just about every Apple device whether retired or still currently on the market today. Our years of working with the ever evolving Apple product lines will allow us to guide you in making any decisions you may be facing concerning upgrading existing hardware or software, expanded your current technological components, or choosing new equipment that is right for your needs.

If you want to connect with other Mac users or share any recent Apple news join our Facebook page by clicking on the link below.

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE(800–692–7753).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753.

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775, 7 days a week from 9 AM to 6 PM central time7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE(800–692–7753)

Mexico

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE(001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Contact Apple Support

Need service or support? Start your request online and we'll find you a solution.

More Ways to Get Help:

• U.S. technical support: (800) APL–CARE(800–275–2273)
• Beats support:
  (800) 442–4000 (U.S.) or see all worldwide support telephone numbers

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Frequently Requested Info

Apple ID Support

Learn more about getting an Apple ID and its benefits.

AppleCare Products

Find out how to get additional technical support and hardware service options for your Apple products.

Repair and Service

About Us The Mac Support Store Hours

See all your repair and service options based on your product and location.

Apple Support Communities

Give and get help and tips from thousands of other Apple customers.

About Us The Mac Support Store Locations

Repair Status

Quickly and easily get the status of one or all of your repairs.

Job Opportunities

About Us The Mac Support Store Near Me

Find current openings, college jobs, internships, and more.

Media and Analyst Info

Get press releases, media contacts, and more.

Email Subscriptions

Update your email address or change your subscription status.

User Groups

About Us The Mac Support Store Locator

Mix and mingle with other Apple Users in your area.

Feedback

Tell us how we're doing. Select the appropriate feedback option (we read everything, but can't always respond):